take and bake pizza is the stupidest idea ever...it has all the work of cooking, none of the convenience of frozen and none of the guaranteed greasy good taste of a ready made.

I wonder if she didn't realize she was supposed to bake it.

OMFG! Replace the word pizza with Blizzard and you have summed up my 5 year experience of owning 4 Dairy Queens. However, when the lady threw a Blizzard at me because she didn't like the flavor, I chased her ass to the parking lot with my baseball bat.

Sold my stores several years ago. Am so glad to be out of the food industry.

And, you should see how the fucktard customers behave towards each other in the drive-thru lane. They would get out of their cars to fight each other. People are weird. All over fucking ice cream.

wasn't there a gay porn star in the 80s named Jon Brock?

Jesus, the twelve apostles, and the combined staffs of Veraci, Pagliacci, and Piecora's couldn't make a Papa John's taste like anything except grocery-store frozen crap.

#4 Dairy Queen does consistently have one of the most frustratingly long drive-thru lines ever.

God, that poor dog.

Wow. Must not be a lot going on today...

#6 it's Papa Murphy's... even worse.

My guess is they should stop putting Hitler moustache pictures of our President on their pizza boxes.

You write this post as if the woman assaulting the manager wasn't already batshit crazy before she ever ordered a Papa Murphy's pizza. This story isn't about pizza, it's about mental illness.

#8 - One primary reason for that - fucking Blizzard customization. People would order an Oreo blizzard but then tell you they wanted Peanut Butter, Pineapple, Snickers, Reese's Peanut Butter cups, "blueberry nope make that blackberry, no, on second thought make it strawberry topping". Takes forever to make that shit. Or, my all time favorite, they'd want hot fudge in their Blizzard and would then get to the drive-thru window and be mad that the Blizzard was slightly melted. Ummm, hello, fucktard. It's called HOT fudge. I can do many things but I can't change the fucking laws of physics. A hot ingredient will melt ice cream!!

I Am Going To Act Out! I Have Anger Management Problems!! No One Can Disrespect Me And Get Away With It!!! I Am Very Sad And Frustrated And I Will Make You Sorry You Ever Sold Me A Fucking Pizza!!!

HERE'S Your Fucking Pizza! HERE IT IS!! AAAGGGHJHHHHHGHGHGHghshsyetlhosdfhl;kn.sdfh,....

@13 - Incorrect. There cannot possibly be that many crazy people in Seattle. There can be, however, several people who think the world owes them anything and everything whenever they see fit, and turn into complete fucktards when they don't get their completely unreasonable demands met.

I've worked for Skippers (the poor man's Ivars), Pagliacci, and a bookstore. Many customers are very nice and understanding, and I'm surprised when they actually take responsibility for their own actions. However, there are also many people who think it's my fault for their stupidity, and thus, I am to blame for their woes.

"I have a book to return."
"Do you have the receipt?"
"Yes."
"Well, it looks like you purchased this book over a year ago. I'm sorry, but we can't return it. And it does say on the bottom of the receipt that we have a 30 day return policy."
"So you won't let me return it? This is just bad business. I'm shopping at Amazon from now on."

I could go on forever with these kinds of stories.

The best ones are when the parents try to convince their children that I am personally responsible for them not getting their new children's book.

"Well, Timmy, we can't get the book today because this man won't take your daddy's credit card." Yep, it's my fault that you're an idiot, trying to use someone else's credit card, in a time when credit card fraud runs rampant. I feel sorry for the child that you're raising.

Go fuck yourselves.

@5 - Oh, you've seen my work?

Unpaid Intern @16 for the win. That is why I could never hold down a "customer service" job in my life (and never even tried).

I am unfamiliar with this concept of sending food back and demanding a refund or replacement. Maybe if I were eating at a really high-end restaurant, but in most cases, especially this one, you get what you pay for, so quit yer bitching.

@16 - depends on where in Seattle you are.

We have a lot more than you might realize if you stick to Capitol Hill for the most part.

Telling a Harvard Medical School Dean to wait in line was one of the high points of my customer service history. My whole department ended up having to take a customer service class over that, though of course we'd actually been providing excellent customer service, just not to the Very Important Person.

Most people are just fine, a lot are even pretty nice, and then there are the assholes and the unpleasantly mentally ill.

I bet this crazy woman is a regular in the Subway $5 footlong line, bitching about why they don't have corned beef, swiss and dijon.
Being incredibly cheap and greedy isn't a mental illness, it's a way of life. (though this chick may also be schizoid)

@21, there are no Very Important Persons like Harvard Very Important Persons. I once got my ass chewed in a hallway by DOCTOR Charles Berlin, World's Most Important Librarian of Judaica, for twenty goddamn minutes because I thoughtlessly called him MISTER Berlin (I was working, not attending).

@18 To be fair, working a customer service job makes most people better customers.

Fnarf: Good thing you didn't call him Chuck. You should have.

@24 - I totally agree. I was at Subway last week, on my 30 minute lunch break, and there was one guy trying to help a line of about five people. He kept apologizing for the wait, etc. Granted, it sucked that I spent 20 of the 30 minutes I had to eat waiting in line, but I didn't blame the guy for it. What could he do? He was working his ass off. It's the kind of customers that will make a point of bitching about having to wait that piss me off. Those are the people who have never worked a day of customer service in their life.

Otherwise, I am always nice and understanding. The only time I might be upset is if the person helping me is being an actual bitch for no reason whatsoever.

@16 - Somebody's got a case of customer service PTSD.

And, I think there ARE that many crazy people. Especially in Seattle, and especially at this time of year.

Based on working with the public for most of my life, I've come to be pretty sure that about half of the population of the USA has no conscience or self awareness.

The woman wasn't mad about the pizza, and she didn't even think the pizza was bad. She just wanted it, and didn't want to pay for it and then initiated a behavior that has been successful in getting what she wants in the past. She's learned that throwing temper tantrums is a way to fulfill her desires.

I have no hard data to back this up, it just comes from looking in the eyes of easily over a hundred people as they freak out over minutia, and how their rage is always magically gone after they get what they want, and is never replaced by any kind of gratitude or fulfillment.

Most raging customers’ emotional state doesn’t match their circumstance, and they shut it on and off like a switch. It’s not genuine rage. Their behavior has no more to do with emotions than a crab scuttling toward a dead fish.

@23- It's true. The institutional culture of Harvard really enforces a nose-in-the-air, pole-up-the-butt attitude from the upper ranks. I worked there and then worked at MIT and it was night and day.

Harvard did have more booze at their staff events though.

Ok, there's so much customer bashing, I have to bash some service people around here.

There is nothing as frustration as the studious doltishness of Seattle wait-people. I cringe each time I visit any type of eatery at having to deal with blank faced service types who act as if I were a Grown Up who just happened to poke his head into their Tree Fort.

As in today, at an Italian place at Renton, I managed to keep my head low, eat my meal, not look at anyone and avoid all the pointed barbs and insults. Then, as I was leaving, I foolishly had the temerity to ask "is there a Starbucks around here". The look of shock on the waitresses face froze me in my tracks. The answer was the usual "I don't know" but the telegraphed signals were " AND WHY ARE YOU PICKING ON ME??!!".

Sheesh...when oh when will the robots go into service...

Well, yeah . . . but you're a douchebag, so that might have had something to do with it. Just sayin'.

#30 you're dissing Seattle service people and citing an experience you had in Renton?

@28,

Your anecdote makes me more convinced that a significant number of adults are just overgrown children. The reaction you describe is exactly how children behave when they throw tantrums to get what they want. If they ultimately win the confrontation, they're not necessarily grateful or happy, it was all just a means to an end.

@30, you're hearing voices in your head again, aren't you? These people you claim are "telegraphing" messages to you aren't even aware of your existence.

@25, we did exactly that behind his back. My boss made sure I understood that it was nothing to worry about; he had his fair share of run-ins with the douchebag himself. Smart man, but Jesus.

Fnarf @35: That's one really nice thing about being a white-haired old fart. You can call just about anybody by their first name and there isn't a whole hell of a lot they can do about it.

@1 -- You can buy take-and-bake pizza with EFT / food stamps. You can't buy cooked food with EFT / food stamps.

http://www.kidk.com/news/local/63453932.…

There. I provided a link. Go me.

There are just some people who should be shot on sight. She's one of those people.