We are regular fans of Ephesus and not put off by the waits at busy times. Each dish is prepared with care by Hassan, the owner/chef. He overlooks what goes out of his kitchen and that takes time. My husband often orders the Chicken Toprak and it has always arrived in a bubbling pot. Perhaps even good places have off nights. Wine can always be turned down, if it's not what was ordered, but it's always good manners to humbly accept what is served, unless it's totally undrinkable. I guess we always think we're guests in Hassaan's house and he wouldn't serve something he wouldn't drink. I always order the lamb as he serves it succulent and juicy...best around I think. Our dinners always came with great salads, not as a separate charge as in most restaurants. We also order the excellent ezme, hummus, or eggplant appetizers with no extra charge for additional bread. We only order Turkish coffee if he's not so busy as we think of other customers still waiting for their dinners. We dine out quite a bit and find that each place offers a different experience from Canlis to Thanh Brothers. That is the adventure in dining...to come with no expectations, but to experience a chef's "house" as guests. Our belief is that most chefs try hard, have off nights, and unfortunately don't last if their performance is consistently poor. Ephesus has been serving guests in West Seattle for a very long time and has not opened another place, perhaps because Hassan cannot be in two places at once.