commented on Dear Elliott Bay Books: Please Be Open the Hours You're Open
Any store that doesn't pay their employees to do all the closing stuff they need to do after the posted closing time is doing it wrong. Sure, you can do stuff ahead of time and be ready to close, but you should certainly be open posted hours.
It's an unspoken contract with your customers. You'll spend your money here, we'll be here when we say we will, emergencies excepted.
In this modern age of cell phones and computers that all have the same time via the web, no clock should be more than a minute or so off unless it's for decoration only.
I worked retail in a mall as a teen, and if we closed early we'd get busted by the manager, as well as the mall. Same for opening late. We could be ready to close however, having mopped and cleaned and counted the till and everything else except printing the register report and locking the doors. But we were "open." And true, the last minute shopper was a PITA, but sometimes that PITA made your sales for the day and helped you earn your pay.
Dec 5, 2011
joined My Stranger Face
Dec 5, 2011
commented on Cups of Noodles: "Uniquely Troublesome"
The real design problem is the parenting style. Give a kid a boiling hot cup'o'noodles, watch them like a hawk, or put it in a sippy cup. Not sure what to do about grownups who spill it.