reviewed La Parisienne
Yeah, I'm done.
My wife had been coming here once or twice a week for over a year when it was Boulangerie Nantaise. It took about three trips to La Parisienne for us to say we're through.
We enjoy the Le Vegetarien sandwich, which is advertised as being made with roasted red peppers and kalamata olives. Now, if you don't have roasted red peppers or kalamata olives, it's pretty simple (you'd think) to tell the customer before you make the sandwich. Or if you have redesigned the sandwich, to change what is written on the chalkboard menu.
I went in several times three weeks ago to order this sandwich. They have reduced the size of the baguette, but okay. But three separate days they were out of roasted red peppers. I ask you: how hard is it to get roasted red peppers? Finally, they had them. Now, this last time we ordered the same sandwich, they made it with half-roasted (and mostly raw) green peppers and black olives.
News flash: black olives do not taste the same as kalamata olives and green peppers that are mostly raw are not an acceptable substitute for roasted red peppers. Again, the girl could have said "oh, we're out of those, do you mind if I make it with black olives and green peppers", but apparently that's too difficult.
So apparently because I am a glutton for punishment, I went over to La Parisienne today explained to them patiently that their vegetarian sandwich was advertised as being made with kalamata olives and roasted red peppers. I asked if they in fact had kalamata olives in stock and if they had roasted red peppers in stock. They said yes and said they understood. I then confirmed this a second time. I know English is not their first language so I was very clear. So she made the sandwich and wrapped it up and I didn't see any red anything on it when she wrapped it and I also thought I spotted black olives. So before I paid I unwrapped it. As I suspected, she had used black olives and half-ass roasted green peppers.
I don't know how it can be more clear: your OWN MENU states kalamata olives and roasted red peppers and I checked beforehand TWICE. And English is not the problem: "red" and "black" are not difficult English words.
I told the girl there: "Look, these are not kalamata olives, but black olives, which I specifically said I did not want. And these are obviously not roasted red peppers."
Girl: "You don't want kalamata olives?"
Me: "Yes, I specifically said I want kalamata olives, these are black olives and are not kalamata olives. And these are not roasted red peppers. They are not even fully roasted. This is why I specifically asked if you had kalamata olives and roasted red peppers."
Girl: "Oh, well, they taste the same anyway."
Are you kidding me?
I left without the sandwich and without paying. I won't be back. Good job on lying to a regular customer and not even caring about your food or job. Also, it's my experience that if the quality level has dropped to the point that a restaurant can't even make sandwiches correctly (heck, McDonalds usually manages that), then their hygiene has gone to pot as well.
I originally thought they were cutting costs by using inferior products and hoping their customers were too stupid to notice, but now my question is: are they stupid or do they really think their customers are that stupid as to mistake green peppers for red peppers. Perhaps they believe we are all color-blind.
I guess stupid is as stupid does.
I'm sure the atmosphere is great (and it really is) and the pastries might be good like everyone else says, but if you go, you should know that the staff really doesn't think highly of you, or their jobs.
commented on Slog Bible Study: Psalm 137:9
@22, holy fuck. I was on that plane too. Screaming-ass rugrats and their stupid Texan parents playing HORSIE with them for four hours.
In that case, kill the parents and re-educate the kids. There would be fewer conservative votes in Texas that way too, so bonus!