May 9
anita772 commented on
The Customer Service Problem at McDonald's Is a Symptom of a Much Bigger Problem.
I worked at a local coffee company when I moved to Seattle 18 years ago (no, not that one). I quickly gained a following of customers who waited for me to serve them, I knew everyone's names and greeted them personally. Customers came to me to buy coffee beans because I could help them find the right beans for them, or nudge them out of their comfort zones when they wanted to experiment. I also had the highest sales for espresso/coffee machines and accessories, outselling nearly the rest of the staff by myself.
Then I had my 3-month performance review. Not a word about my accomplishments, but I was marked down because I didn't "smile enough". I didn't get a raise because I didn't smile enough. That's the kind of thinking that this man indulged in. Just smile, and everyone will be happy.
Luckily, I was able to find a much better job and moved on, before I smacked that manager in her always-smiling face.
May 8
anita772 commented on
The Fight Against Small Apartments.
Great article.
I've been amused by the fuss over microapartments. I've lived in "rooming houses" in a university town quite comfortably and affordably. I've lived in studio apartments that were as small as these units, only they were considered normal for the area! In Europe, people have lived in "bed-sitters" for centuries, paying a smaller rent to live in a lively area where they spend a lot of time outside of their room in restaurants, pubs and coffeehouses, the "common spaces" of the area - thus supporting local businesses, creating a lively community.
Get over yourselves, NIMBY's. This is the wave of the future, and we want these people here to contribute to the lively nature of our city.
Mar 24
anita772 commented on
Gwyneth Paltrow v. Ignatius Reilly.
#13, I stopped watching when they visited a pig farm/Iberico ham production facility. She let the proprietor talk about the process, then when he proudly served them his ham, she refused to eat it, screaming "Traif, traif, traif!!!" a direct insult to this wonderful man. If she doesn't eat pork, she shouldn't have gone to the farm. Stupid, stupid woman.
Feb 16
anita772 commented on
Should All City Coffee Have Fired the Bitter Barista?.
#31, you must be the bitter barista...
If I read someone's blog or twitter where they stated that they hated their customers and intentionally screwed up their orders to the detriment of the customer's health, I'd a) never go there b) tell the owner so he'd fire that jerk.
If it was meant as "satire", it didn't come across as such. Just a lot of nasty negativity where he threatened customers all day long. Stupid.
Feb 16
anita772 commented on
Are Theo's "Fair Trade" Chocolates Unfair to Seattle Workers?.
I have to think that this union organization was before Theo carried insurance, etc. I applied for a job as assistant to the head chocolate maker several years ago, and the pay was $10.00/hour with NO benefits. I was expected to regularly lift 50 pound bags of product but there was no contingency if this heavy weight injured me.
Dec 15, 2012
anita772 commented on
The Return of the Debtors' Prison.
#6, Rolling Jubilee is a scam. I contacted them about my debts and their answer was that they couldn't purchase individual debts, just aggregate bundles.
What very few people are talking about is that if your debt is bought down, or if you negotiate to pay a part of your debt with creditors, the balance of your unpaid debt is reported to the IRS who consider it income. You then have to pay tax on that amount or get in trouble with the IRS. I have a freind who's in trouble with the IRS; believe me, you don't want them on your ass.
Since Rolling Jubilee is buying anonomous bundles of debt, those folks whose debt is bought don't have a choice in it, and will have massive tax bills to pay. Actually declaring bankruptcy would protect them from this. So Rolling Jubilee is actually putting people in danger of more, un-dischargable debt.
Then I had my 3-month performance review. Not a word about my accomplishments, but I was marked down because I didn't "smile enough". I didn't get a raise because I didn't smile enough. That's the kind of thinking that this man indulged in. Just smile, and everyone will be happy.
Luckily, I was able to find a much better job and moved on, before I smacked that manager in her always-smiling face.