Dear owner,
I am sad to say my experience at your bar was less than stellar. In fact, my
friends and I were treated quite rudely. I'm not sure if this is normal for
the Seattle area since I'm not a local. (If this is normal for your city, might I suggest you be better than the rest and treat your customers with respect.)
However, my friend has lived here for 2 years and it was her going away party night.
As you can see by my email
at 2:30am(it is now 3:30am - which is 5:30am Minneapolis time, but I feel it is important for this bar to understand I am serious about the words I am writing.) , I am not completely inebriated, however I am disappointed in the
treatment we received at your bar.

Considering I have been through TIPS training as well as work in the service industry, I understand the difficult job your servers and bartenders have, I still believe we were treated unfairly. Your doorman carded us at the bar with snide looks. One friend did stumble slightly, however I believe he was not as inebriated as assumed. He was carrying a wrapped bottle which was a going away present for our friend which w=
as greeted with rude remarks.  After passing our carding inspection we moved to the back of your bar- which was the main purpose of our visit. My friend wished to show us your back room which was not locked. We proceeded to take
a few pictures. We were then greeted by another rude attendant whom I asked=
if that section/bar was closed. He responded that the reason the gate was closedDear owner, I am sad to say my experience at your bar was less than stellar. In fact, my=
friends and I were treated quite rudely. I'm not sure if this is normal for=
the Seattle area since I'm not a local. However, my friend has lived here f=
or 2 years and it was her going away party night. As you can see by my email=
at 2:30am, I am not completely inebriated, however I am disappointed in the=
treatment we received at your bar.

Considering I have been through TIPS training and understand the difficult j=
ob your servers and bartenders have, I still believe we were treated unfairl=
y. Your doorman carded us at the bar with snide looks. One friend did stumbl=
e slightly, however I believe he was not as inebriated as assumed. He was ca=
rrying a wrapped bottle which was a going away present for our friend which w=
as greeted with rude remarks.  After passing our carding inspection we moved=
to the back of your bar- which was the main purpose of our visit. My friend=
wished to show us your back room which was not locked. We proceeded to take=
a few pictures. We were then greeted by another rude attendant whom I asked=
if that section/bar was closed. He responded that the reason the gate was c=
losed was because it was closed. I said that I had not realized that since i=
t was not locked.=20
So far our experience was not stellar, but not unforgivable....
Then we quickly moved to the main bar where my friend queried about a drink.=
We were told they had stopped serving. It was 1:45am. I have had the experi=
ence that if bars are open until 2am, they will serve until 2am. I was not t=
rying to challenge or be rude, however I told the bartender I was not from t=
he area and I was used to a different set of rules. I was told that he didn'=
t care where I was from and was told to leave. ( This was rather rude since I=
was merely explaining the situation.) I felt as though they were extremely r=
ude and told them I would never be treated this way in Minneapolis. I was pr=
omptly told to go back there.=20
If this is the way your locals and tourists are expected to be treated, then=
they should all come to Minneapolis! No one is ever treated this way- custo=
mers bring a bar money and if this is the was because it was closed. I said that I had not realized that since it was not locked.
So far our experience was not stellar, but not unforgivable....
Then we quickly moved to the main bar where my friend queried about a drink.=
We were told they had stopped serving. It was 1:45am. I have had the experience that if bars are open until 2am, they will serve until 2am. I was not trying to challenge or be rude, however I told the bartender I was not from the area and I was used to a different set of rules. I was told that he didn't care where I was from and was told to leave. ( This was rather rude since I was merely explaining the situation.) I felt as though they were extremely rude and told them I would never be treated this way in Minneapolis. I was promptly told to go back there.
If this is the way your locals and tourists are expected to be treated, then
they should all come to Minneapolis! No one is ever treated this way- customers bring a bar money and if this is the way you treat them then you will be sorry!

The customer is not always right, however, a staff of rude people will only ruin a business.
I'm not sure if you can right this wrong, but an apology and kind service to your future patrons would be a nice place to start.

Thank you &
Good luck in your business.
Sincerely,
Me