Seattle Lyft Driver Wants to Know Why She Was Deactivated After Attending a Teamsters Organizing Meeting

Comments

1
She told a client his hair was stringy? Whatever happened to customer service? Why not let him make his comment and move on. Sounds like she was confrontational. Also, why does she have to point out that the guy was white? Racist much?
2
What would the bro-conomy care about unionization..they're just some dudez writing software, pairing drivers with riders, right? They aren't a cab company with employees...oh no!
3
The answer is in the question. She was deactivated after attending a union meeting because she attended a union meeting.
4
@1 why are you obsessed with irrelevant details? Do you work for Lyft?
5
@1: White guy makes racist remark, gets called out. What's the problem here?
6
@5: I imagine it may cause a problem with employment if your employment is based on extremely subjective, and likely mostly bullshit customer ratings. Anyone in customer service knows that you can't tell off a customer (even if the customer is the second coming of Hitler) and expect your employer to be fine with it.
7
Did she sign in or something? How did they even know she attended the meeting? She had two negative incidents in only three months. I don't think it is completely implausible that Lyft would punish her for attending the meeting (which would be bullshit if true) but I think Occam's razor may apply.
8
This isn't the first time someone was coincidentally removed from Lyft after attending a pro unionization meeting. Similar things are happening to workers all over the country (such as in T-mobile service centers) and have been occurring for many years. Corporations don't care about people, they care about profits. It is profitable to prevent your employees from forming unions (in the short term) even though better benefits make healthier, happier, more productive long-term employees.
9
Skirting regulation, denying employees (sorry, independent contractors) benefits, and disrupting communities. The on-demand economy has arrived! What a glorious time to be alive.
10
(Disclaimer: I'm a Lyft driver.) This would have more weight if the driver didn't have such a "low" rating. According to Lyft (and Uber) policy, anything below a 4.6 rating carries a risk of deactivation. Platinum status only means that you've completed 200 rides in a month, and ratings are only based on the last 100 rides. If she "maintained" a 4.53 rating, there was something going that she's not telling.
11
I'm also a Lyft driver and I wouldn't pick up a passenger with such a low rating, let alone take a ride with a driver with one. She was deactivated because of her rating. I thought the Stranger was better at reporting, as this is a non-story.
13
@10 & @11 - I would never have imagined that <4.6/5 was a "low" rating, but then, I never ever use Lyft of Uber, so thanks for informing me.
14
@10 & @11 cont...

So, a little googling and yow...yes, clearly this is an issue. So here's my question: why do Uber and Lyft deliberately want so much churn in their "contractor" base?
15
How would Lyft know she attended the meeting first off assuming she didn't post about it on social media... And a 4.5 rating is terrible for a driver. I'm shocked they didn't deactivate her sooner to be honest. Maintaining a 4.8 rating is easy to be honest, so you would have to be a pretty rude person to be 4.5...
16
Both Lyft and Uber cancel driver accounts when the driver's rating averages below 4.6. This is not news.
17
I have consistent 4.9 rating with more than 1500 trips last week I sent and email indicating how there are many payments that doesn't reflect the trip and other multiple problems with the app now I'm deactivated. And they don't give details about it.