Books Mar 9, 2010 at 11:05 am

The Amazon Glitch Aftermath: If You Ignore It, Maybe It'll Go Away

Paul Constant
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Comments

1
Amazon could be sued for breach of contract.

They cannot represent that people knew that these were so underpriced that people should be on notice that they weren't the proper price, since Amazon's whole business model is selling books at a loss to get people to buy other products.

this isn't a mutual mistake, since the mistake is entirely due to Amazon's negligence.
vooodooo84 on March 9, 2010 at 11:15 AM Report this
2
That's weird, because I got an e-mail about my cancelled orders.
Lithera on March 9, 2010 at 11:19 AM Report this
3
@2

Yeah, so did I.
on March 9, 2010 at 11:30 AM Report this
4
Can we get a refund on our pre-paid WA state sales tax that we filed when we ordered it, since all online purchases require the form?

If it's advertised and the contract is executed (patented one-click) then they must deliver the product.
Will in Seattle on March 9, 2010 at 11:30 AM Report this
5
@2: Did you order multiple copies? Nobody I know who ordered single copies of Omnibuses has gotten an e-mail, and Twitter seems to confirm that.

Paul Constant on March 9, 2010 at 11:31 AM Report this
6
@4: good luck with that.
Beetlecat on March 9, 2010 at 11:33 AM Report this
7
@1: Such a suit wouldn't have a chance.
bigyaz on March 9, 2010 at 11:41 AM Report this
8
who buys $100+ comic books?!?
on March 9, 2010 at 11:53 AM Report this
9
@8 - who doesn't?
Will in Seattle on March 9, 2010 at 11:54 AM Report this
10
I ordered a single omnibus, no email of cancellation, and now no record of it in my order history. All I have to remember it by is the one glorious original order confirmation email telling me what I got for nine bucks.
gloomy gus on March 9, 2010 at 12:01 PM Report this
11
@9 - umm...the people who check it out from the library for free?
on March 9, 2010 at 12:13 PM Report this
12
I got the following in an email about the books they cancelled:

"Unfortunately, due to a pricing error, we sold many more than expected. In fact, we completely sold out — we don't have any in stock right now, and we're not even sure if we'll be able to get more.

As a result, we've had to cancel your order. I realize this is disappointing news, and I'm so sorry for any inconvenience this causes."

It looks like they might be honoring the prices for what they had in stock, but nothing more. Two of the books in the order were not canceled, however, and one of them actually arrived today. The other claims to be shipping in about a week or so. I expect there's a good chance that once they catch up it will also vanish, but I'll wait and see.
on March 9, 2010 at 12:24 PM Report this
13
@11 - it's not free, that's what your taxes are for.

We in Seattle pay for both the Seattle libraries and the King County libraries through levies. Even though most of us never use the latter.
Will in Seattle on March 9, 2010 at 12:41 PM Report this
14
@13 - yup. good point. ax the 'free' part.
on March 9, 2010 at 12:52 PM Report this
15
@9 FTW. There's a reason I call the guy who sells me comics my dealer.
TheRain on March 9, 2010 at 10:20 PM Report this
16
"Amazon could be sued for breach of contract."

God, I hate people like you. Cheap and terrible.
on March 10, 2010 at 11:05 PM Report this
17
Yes, the books were severely underpriced, but considering the cost of keeping things in inventory in this recession, they might just let this one slide and deduct the loss. So they will honor the items they had in stuck, whereas everyone else ... S.O.L.

A glitch that clears out nonselling warehouse space, ISN'T THAT BAD.
former tri-state on March 11, 2010 at 7:46 AM Report this

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