To the postal worker who kept her cool while a customer went postal: You, a hardworking USPS professional, remained calm as you were called "hard-ass" and "bitch" by the woman who cut in front of all of us in line. She shouted that at 58 she shouldn't have to wait in line for a single stamp. She took 10 minutes arguing with you about the stamp, which you calmly, kindly applied to her solitary piece of mail. And when you politely asked her to move aside, you got more screaming in your face about how you couldn't tell her what to do. Those of us in line tried to stand up to this unyielding bully, but to no avail. Props to you for discreetly stepping away to call the police and get her removed. You deserve a mental-health day.


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