Wow, I expected the usual whine-a-thon about what assholes all the customers are and how much it sucks to have to work at a real job when you're obviously born to do much greater things (if only the world would hurry up and recognize your obvious genius.) This should be required reading for anyone who works in restaurants. I know from experience that it's easy to do a shitty job of it while complaining about how hard it is; it's much harder to set your ego aside and put your energy into actually do it right.
Be nice. It's way easier being nice, believe me. I've been a total dick to people at jobs before, and it's totally not worth whatever vague pleasure I might have gotten out of it at the time. Be respectful to your fellow employees, and take that little bit of extra time to be nice, both to your coworkers, and to your customers, even if they're bloody idiots and you can't stand them.
It takes a lot less energy to be nice than to be pissy all of the time, and it's totally worth it in the long run!
Also, don't work for a national corporate chain. They'll steal your money, and just generally treat you like a criminal. Also, people don't tip nearly as well at these places. If you absolutely have to work for one because nowhere else will hire you, work there for six months, then find a new job pronto.
Working in several restaurants in Austin, Texas in the 1980s and 1990s (Kerby Lane Cafe, Chez Fred, etc.), I learned just how ridiculously screwed up the tips system is and why it needs to be abolished. Bottom line: servers averaged an hourly wage 2.5 - 4 times that of those folks in the kitchen and did not share much in the way of their tips--consistently. And they had much more flexibility, schedule wise. Class warfare begins in restaurants and it is the former waitstaff who defend the arrangement. Is there any wonder?
I'm disappointed in this article, Stranger! There is sooo much potential here; it feels like the author either hasn't spent too much time in the industry themselves, or hasn't thought too much about it, or had 30 minutes to write this article. Do better next time guys!
That first tip is definitely the one I would say do all the time. This really goes for every job you are ever going to have, but in a job like that you are going to have all sorts of people mad at you. Your coworkers will be pissed that they would have to cover, boss is mad because they counted on you, and customers are indirectly mad at you because they aren't getting served.
trummersonmain.com
And bartenders, like misery, love company.
Be nice. It's way easier being nice, believe me. I've been a total dick to people at jobs before, and it's totally not worth whatever vague pleasure I might have gotten out of it at the time. Be respectful to your fellow employees, and take that little bit of extra time to be nice, both to your coworkers, and to your customers, even if they're bloody idiots and you can't stand them.
It takes a lot less energy to be nice than to be pissy all of the time, and it's totally worth it in the long run!
trummersonmain.com