So taxpayers are footing the bill for each complaint and the hours of investigation plus all the salaries and benefits that go with it. I hope that there are ways for recouping some money if a claim is proved false. Also, that businesses are given the benefit of the doubt with some of the complicate rules that have been instated - let them have a warning if it was a mistake and the first complaint.
I am suggesting to my city council representative that we impose a penalty for obstructionism. Please consider it.