This is what a cyber incident looks like.
This is what a cyber incident looks like.

Billboard reports that Ticketfly, the event ticketing agency, has been the victim of a "cyber incident" and has been offline for the past 13 hours. The incident has affected venues and events around the country that partner with Ticketfly. Sites for Seattle venues Neumos/Barboza, the Crocodile, Chop Suey, El Corazon/the Funhouse, Highline, High Dive, as well as the ticketing section of the Capitol Hill Block Party (among others)—all Ticketfly clients, are also down.

"Out of an abundance of caution, we have taken all Ticketfly systems temporarily offline as we continue to look into the issue," a Ticketfly spokesperson told Billboard. "We realize the gravity of this decision, but the security of client and customer data is our top priority. We are working tirelessly to get our clients back up and running."

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Portland Mercury

Last night, the Ticketfly home page—and the home pages of many of its clients—showed a message from a hacker called "Ishakdz" featuring the now-familiar masked Guy Fawkes image associated with the Anonymous collective—though there's no apparent indication of association between "Ishakdz" and Anonymous—and the words "Your Security Down im Not Sorry.”

More ominously, the message also promised to "publish database backstage," which Billboard reported is where Ticketfly stores client information for the thousands of venues, promoters, and festivals that work with the service, as well as, potentially, consumer credit card information—"but hopefully those would be cordoned off and encrypted," a source told the magazine.

The Stranger has messages out to local venue representatives and will update this story when more information is available.

[Full disclosure: The Stranger's parent company, Index Newspapers, operates a competing ticketing service that sells tickets to Portland and Seattle events under the names Stranger Tickets and Mercury Tickets.]