well, it seems he wanted key man insurance which maybe would be a stronger link to the cannabis industry? maybe the details of this request would run afoul of some federal regulation? i dunno. the whole thing is kind of silly, so i don't doubt the insurance company is being silly here, too. but there may be more to it.
Also, for fucks sake Mutual of Omaha: If you're going to fuck someone over, at least use complete sentences and proper grammar to make it seem like you halfway care. Don't make it so obvious that you're a bunch of form letter spewing automatons spewing poorly proofread letters.