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"William and I met at Shuckers and became lovers."
J'Amy Owens is telling the story of Bill the Butcher, a new chain of Pacific Northwest butcher shops. The story begins with William Von Schneidau, her lover, riding his motorcycle through the tiny farming communities of Eastern Washington.
Stranger Personals
"He's charming," Owens laughs, picturing him in the empty space over my right shoulder. "He's a huge outdoorsman, and he would get on his motorcycle and explore the state, by himself. And he would meet all these small suppliers, small farmers and ranchers, and he started sewing up this small supply chain—this endless web of love—of farmers and ranchers who were local. He would see a farmer: He's got plenty of grass that's fenced—why doesn't he have cows on it?"
Bill the Butcher is now open in Madison Valley, Laurelhurst, Woodinville, and Redmond. Along with the ability to convert farmers into ranchers, and ranchers into organic ranchers, company founder Von Schneidau boasts meat expertise: "I've been in the meat business since I was 14," he says. His consulting firm, CORE (www.coreseed.com), offers "Restaurant Profit Optimization," "Specialty Food Marketing," and "Green Packaging Programs." According to his bio, he has directed "the production cooking for 12,000 daily casino visitors," he's been an executive sous-chef at a four-star hotel, and he's "distributed over 30 million dollars in proteins" in the wholesale meat industry.
Owens is the CEO of Bill the Butcher and a professional retail consultant—she helped Starbucks open its first stores outside of Seattle. She has the backing of a well-capitalized publicly held company and decades of retail savvy. Her client list includes Nike, McDonald's, Jenny Craig, Sears, and Cinnabon. She gives motivational speeches at retail conventions and was recently named one of the "25 Most Influential People in Retail" by an industry group. According to the aromatherapy handbook The Fragrant Mind, Owens has specialized in "aroma-psychology," i.e., the scenting of retail outlets. Aroma is "one of the best ways to influence the customer that's legal," she says; she will design a customized retail scent for around $20,000.
"William's the steak and I'm the sizzle in our partnership... I can't tell you what to buy and how to cook it," Owens says, "but William can, all the livelong day."
William Von Schneidau vouches for the quality of Bill the Butcher's meat. According to the signage above Bill the Butcher's meat cases, the beef, pork, lamb, veal, goat, chicken, fish, and game are all "certified organic and natural."
But there's one thing Von Schneidau and Owens won't share, and that's the names of the putatively organic ranches that supply the shops. "But if we get to know [the ranchers] and we actually know them—we actually know them by their first names, we talk to them every day—that's good enough for us," says Owens. "We have the relationships, and that's good enough to have source verification that we trust."
Von Schneidau says that the names of the farms aren't important to his clients: "We don't want to confuse the consumer getting into too many 'this farm, that farm' things." Within the next six months, he says, the Bill the Butcher supply chain will be solidified, and then they'll consider revealing sources to their customers. Meanwhile: "If I did a blind test with you, and we served a top sirloin from five different farms... nobody will notice the difference anyway."
Jill Lightner, food writer and editor of Edible Seattle, disagrees. Vehemently. "There's no excuse for anything other than a completely transparent supply chain in our food system," she says. "It's what a consumer should expect. It's impossible to tell whether a label means something without a consumer devoting an absurd amount of time... This is exactly why transparency in sourcing is the only thing that matters. If you know the ranch, you can visit the ranch, see the animals, and ask questions. If you don't know the ranch, you're relying on a marketing department."
The cows are from "as close as we can get them," according to Owens. "If it were being raised across the street and the specs were right, we'd buy them." She will say that the meat comes from as far as Colorado and Nevada (a 20-hour motorcycle ride).
According to Owens and Von Schneidau, some of the meat is USDA certified organic and some is certified natural—a certification monitored by ranchers themselves, not the USDA. Then some is what Von Schneidau calls "beyond organic"—certified as neither, but "grass-fed and sustainably ranched" and personally checked. Von Schneidau says, "My specs to [the ranchers] are 'x, y, z,' and we get as close to that as we can to call it 'Bill the Butcher.'"
But recently at both the Woodinville store and the Madison Valley store, everything was being sold as certified organic. When asked which ranch a flank steak came from and what the cow ate, the young butcher at the Woodinville store replied, "Well, it's not like I can ask this steak where it came from, you know. But I can tell you that everything here is local and organic."
When the butchers at Bill the Butcher in Laurelhurst describe what is sold at all of the stores as a "scavenger chicken," they tell of how the farmer lets the baby chicks out into the forest, and how they nest and fend for themselves, and how the farmer walks through the trees and finds them wherever they've nested when it's slaughter time.
But Von Schneidau admits, "Scavenger chicken is just a nickname—it doesn't really mean anything. We just came up with that name to say to people that it wasn't a store-bought chicken."
The chicken farm is the one source that Bill the Butcher is forthcoming about: Dog Mountain Farm in Carnation. David Krepky, co-owner of Dog Mountain, says, "Yeah, I told them not to use the word 'scavenger,' because they're not." The chickens are kept in an indoor/outdoor pen and given feed to supplement whatever bugs and grass they find in the outdoor part.
Dog Mountain Farm's chickens are highly regarded, sustainably and humanely raised heirloom chickens. But Bill the Butcher's butchers also claimed that the Dog Mountain Farm chickens were certified organic. "No," says Krepky, "they're not organic. The organic feed comes from Canada, and it's like twice as expensive." Are they certified natural? "Nope," says Krepky, "neither. They're just good chickens."
Does Krepky know that Bill the Butcher is selling the chickens as organic? "Yeah, I've seen it, and I've told them it's not... not to do that. But they label what they do."
Does Von Schneidau know that Bill the Butcher is selling nonorganic Dog Mountain Farm chickens as organic? "Well, we do have organic chickens—we get those from another farm." He says the misrepresentation was a "mistake" and "yes, absolutely, a failure in our training. I haven't taken all of [the butchers] around to the farms yet—I'm slowly doing that."
Recently, a Nicky USA Farms truck was seen leaving the Madison Valley store. Nicky USA Farms, based in Oregon, confirms that Bill the Butcher is a client. They also confirm that their meat is neither certified organic nor certified natural, in spite of Bill the Butcher's claims that what they're selling is all "certified organic and natural." Von Schneidau says that Nicky USA sells "certain things like quail or venison, caribou and bear, things that go back into a whole different exotic category... that I can't get, that farmers up this way just aren't doing." Nicky USA also sells beef, pork, lamb, veal, and all the other meats Bill the Butcher claims to source from organic ranches that the company refuses to name.
Asked why the consumer should believe in the quality of unnamed meat sources, Owens says, "Well, 'buyer beware,' honestly. In any consumer proposition, you have to trust the person you're buying from." However, in her retail motivational speeches (which can be viewed on YouTube), she exhorts retailers to focus on the customer's emotional experience and not the products themselves: "The purpose under every single transaction is personal. They're not buying the shampoo, they're buying the feeling—they want to take home the feeling... That's the reason they're there."
Bill the Butcher's marketing and in-store signage explicitly state "Certified Organic and Natural Beef, Lamb, Veal, Goat, Cheese, Fish, Chicken, Pork, Game" (its website says "only locally sourced and ethically raised meat"). When asked, butchers at two locations said, "Everything in the case is organic."
The first Bill the Butcher outlet opened less than a year ago; the other three followed almost immediately. Owens is currently looking at real estate for the next wave of Bill the Butcher expansion. Recent food-retail trends reflect an explosion in the organic and local sector of the market—Owens says that organics are currently the "only growth category in food." Riding its increased popularity, investors in Owens's company have driven her share price from a penny per share when she bought a controlling interest in 2009 to $3 per share in a 2010 SEC filing—a return of over $11 million on her $37,100 investment, in just under a year. Bill the Butcher customers pay 10 to 20 percent more than at comparable local butcher shops, although no other local shops claim to sell solely certified organic and certified natural meats.
As Owens says in one of her motivational speeches, "If you pick your niche, you get rich." ![]()
Write your own damn review.
I don't think anything can be certified as "natural", can it? It's not a USDA certification like "organic", anyway.
As as for this: "Von Schneidau says that the names of the farms aren't important to his clients" he may be right. Because without that information I will not be one of his clients.
@5, I've never heard of Rainshadow meats, I will definitely seek that out, cheers!
In the meantime, I will continue buying from the farmers directly at our wonderful local farmers' markets!
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@CleverScreenName This is a terrible URL link but it should link you to the USDA definition of "naturally raised" beef.
ttp://www.ams.usda.gov/AMSv1.0/ams.fetchTemplateData.do?template=TemplateN&navID=NaturallyRaisedMarketingClaimStandards&rightNav1=NaturallyRaisedMarketingClaimStandards&topNav=&leftNav=GradingCertificationandVerfication&page=NaturallyRaisedMarketingClaims
I posted a comment on Yelp a while ago saying that I didn't believe the claims Bill the Butcher was making. You can view my yelp review on the Bill the Butcher - Madison Valley yelp profile. Today Bill himself replied and this is what he wrote me:
__________________________________
Cindy,
You are correct that we do not share specific ranches and farms currently. We are still developing our food chain and it simply is not prudent to release the names of specific farms at this time. In the near future we will have featured cards on the farmers and their farms and total transparency.
We are encouraging farms and co-ops up and down the Sound to produce to our specifications, and our neighborhood butcher shops are providing a selling venue for them beyond the farmer's market. This is creating a new supply chain, which requires patience and care and one we have been working on diligently since before last September when we opened. We are heavily involved in and a sponsor of the Focus on Farming convention and have been engaged with co-operatives in Northern and Southern Washington. We have agreements with ranchers and providers from Lopez Island to Anacortes to Spanaway to Carnation and Marysville to name just a few. Good things take time and we are making sure we do not jeopardize quality for quickness; there is enough of that in the U.S. food industry already.
We do supplement some product from nearby states like Oregon, Wyoming, Idaho and Montana when need be and we will continue to do so until our local supply chain can meet the needs of our customers. These out of state farms still produce to our standards and are currently necessary to meet our current demand needs.
Our meats are certified USDA Organic or raised to our beyond organic standards. No hormones, no steroids, no antibiotics, no Genetically Modified food inputs. We believe in rotational pastured grazing and sustainable farming practices and want to ensure our success does not come at the expense of our farms so we are working with them to develop accurate and scalable forecasts to ensure we do not stress the farm or the farmer.
We have nothing to hide at Bill the Butcher but we simply aren't in a position yet to give away the farm.
I hope this makes sense and please feel free to email or call me with any other concerns or issues. *information removed for privacy reason*
___________________________________________
It seems Bill is still in denial or flat out lying.
I think I'm going to check out that new Rainshadow meats everyone is mentioning.
I'm pretty sure all of the people wasting money on these overpriced 'local' source food haven't stepped onto an actual farm, well, ever. You can wax philosophical about the benefits of grass-fed or grain fed or free-range or, my favorite, scavenger chickens, but it's a bunch of food-snob hype. I'm pretty sure that if I take a pen raised steer and tell you it was allowed to wander and graze on grass, you'll choke down the beef and the 20% markup and smile and brag to your friends about how you are eating locally sourced.
Until I see your butt on a tractor or working in a field, your opinion on the quality of a farm, the benefits of proximity of agriculture or the difference that the farming/livestock technique makes is about as worthless as Bill the Butcher's assurances.
HEY LOOK AT ME
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The other major problem with this is that if they're buying "natural" meat and selling it as organic, it means that farms that actually do take the time and effort to raise meat within certification guidelines are losing business because of this company's duplicity. The butcher is using the misrepresentation to take away the very market that people think they're supporting when they shop there.
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Secondly, in this article, the staff has been exposed as inept, misinformed, and misleading to the customer. You'd better know what your fish, steer, and lamb are eating. Is it grass, grain, or corn fed? Is it simply grass finished? If you want to be beyond organic, you need to know what kind of grass it is that they're eating, if their pasture is clear and clean of sprays and pesticides, and if the soil is fertile and free of rainwater contamination.
If this is truly about the quality of the meat, and not a marketing machine (if only we all had our lovers to be our PR guru), there needs to be a hell of a lot of education of staff before BTB can back up his claims. Don't shit in my hands and tell me it's where an organic ribeye comes from. You can say anything is beyond organic. I've known farmers who do not subscribe to the organic movement because they feel that simply stating that their product is "No Spray" is enough. They're not deceiving the customers into thinking what they're getting is a superior product based on name association alone. It's good, honest food, and if you eat it, you'll be healthy. If I infer, through reading this article and visiting the butcher shops, that these hardworking family farms are being misrepresented, as a businessman and business model, there needs to be considerable change before I can ever endorse a place like this.
Train your staff. Know the difference between all natural, natural, kosher, halal, wild caught, farm raised, and please drop the beyond organic nonsense. It's a huckster's phrase, and if you want the respect of informed consumers, don't be a snake oil salesman. I understand that there's the bottom line of putting money in your pocket, although you can comfortably exist on the stock offerings. Still, there's nothing worse than a poorly informed attempt to take you to the cleaners for the purpose of making a buck when you know they're wrong. I don't care how good your pork chop tastes. It's not organic. You lie to me, you lose my business as a consumer, and I'm sure as Ms. Owens can probably tell you, each lost consumer, over a lifetime, represents in a business like this, $20,000 or more, assuming that they don't tell their friends (which they will. The uppities LOVE doing that).
Start off on the right foot. Educate your staff. Educate your staff. Do it, or you'll soon see that the hype machine wears off.
How many of the staff can break down a PSMO? Can you seam separate a leg of veal? If I go up to the counter and ask someone to chine a rack of lamb for me, is it going to be a long drawn out spiel over how the bone makes it taste better? Be less about the story, and more about the quality, and for fuck's sake, DON'T LIE TO THE CUSTOMER!
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CSN @3, there are lots of org's out there (generally groups of farmers and ranchers) offering independent certifications as "natural," and in 2009 WA state senate passed a bill authorizing the state certification of "naturally raised and naturally raised grass fed cattle." it's pending in the house, where it should pass this season.
and yes, i second, and third, and raise my hand "aye" for all the votes for Bob's and Rain Shadow and A&J's and Don & Joe's and all the other indy shops that have been mentioned and those that haven't. bob's especially (owned by james, bob was his dad) seems like the direct inspiration for the more glammed-up and retail-ized Bill's
In other words, if butchers selling meat out of a case are required to label the food, he is not in compliance. If they aren't, well, they should be.
http://cpa.utk.edu/pdffiles/cpa150.pdf
Does Bill the Butcher have a "signature scent"? If not, I vote for a mix of blood and garlic, with a hint of bleach for sanitation.
With that, I checked out Rainwater today. Small little counter, but if you want transparency in your food supply chain, go there. Every steak, every fresh meat item has the farm of origin lined up right there, and the sausages, crepinettes and confits are housemade. The proprietor is right behind the counter, and if you need further proof that he's the real deal, there is a window into the cooler. You can see every piece of meat that is waiting to be broken down from a subprimal, and it is stamped or sealed with where it came from. There are hanging porkbellies and a six bone Rib roast hanging on meat hooks. What more do you need?
I got a hangar steak for one, as well as some cheese from Calf and Kid, and some japanese baby turnips from Mint and Marigold, and each one had the full backing of someone who was forthcoming with information, (the woman at the cheese place tasted the ricotta to ensure quality before I bought it), and were honest about where it came from (The turnips came from Oxbow farms in Snoqualmie valley, first of the season, in the ground that day. If you've ever dug a turnip, you know what a fresh one looks like. Unbelievable appearance and flavor).
That spot is going to be something special. They've all bonded in the two and a half weeks that they've been open, and it's well worth it to explore and support the single proprietors who are making a good honest living by selling something that we all can believe in- quality product and compassionate service.
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... actually, I'm there to make sure that I'm eating local, sustainably farmed meat that is organic and free of preservatives.
I guess you won't be seeing me in YOUR shop!
I just assumed one of those guys there was "Bill" and that the lady running the checkout was the wife with the heavy hand at all the "cute food". To find out that's it a corporate chain store, explains all that cute food (margin on impulse shopping), and also why there's no place where it looks like the "butchers" are "preparing food" or why they weren't able to explain some of my simple questions about it. It's just a meat counter!
Particularly galling to me know is a brief exchange where I mentioned that I really liked "The Swinery" and the guy "Bill" starts bad-mouthing it as I was standing there thinking you'd think as an independent sustainable butcher, he'd be just as much into what they do and totally like, "Yep, they're great". I chalked it up to poor business skills and excitement at having his own store..over-riding common decency and the unity of butchers.
I appreciate very much this article, because now that store and my couple experiences there make so much more sense. Those guys don't have to be butchers at all!
That pushy sales guy who's not "Bill" probably doesn't have a clue about sourcing local meat, he's just unloading whatever truck shows up and what some person sitting in a cube is ordering on the phone.
Really, just wow.
Something rare these days, where even the publisher of this story is a corporate mouthpiece masquerading as a local, independent weekly.
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I enjoyed your article on meat. I used it as a opportunity to talk to my employees about being honest about where our meat comes from. Forty years in this business has taught me that you are only as good as your reputation. Customers are interested more now days how our product is raised and fed. One mistake a new employee (or a server in a restaurant) makes is to tell the customer everything is organic or raised in the owner's back yard and fed fresh cut grass. The 'natural' label is used or overused so much now days that it's hard for us in the industry to keep up to date ourselves! For example, a piece of meat can be labeled "organic" even though the animal has not been fed exclusively organic feed all year round. Knowing if a company has good information on the source of its animals, how clean their operation is, etc. is important too. We sell a variety of meats at different price ranges for our customers. I try to let them know where I get it from and as much as I know on how it is raised and fed. The customer deserves to know this information to help them decide how to spend their hard earned bucks.
Don Kuzaro
Don & Joe's Meats
Pike Place Market
Here's where it gets tricky as a consumer: Who owns the water? A fish can say that it was caught in Iceland, but when you are trolling international waters, there are strange boundaries, oftentimes muddied, where different groups overlap. Some call it piracy, but it's a fishing gray area.
One such industry is the King Crab Business. There's Russian and Alaskan King Crab, which both fish out of the Bering Sea. How can you tell the difference? Different countries have different methods of cooking and processing their fish. Look at how the cuts are. If they are sharply cut along the divisions between the leg, chances are they're probably United States processed. If not, they may be Russian.
One other issue is where the fish is processed vs. where it is caught. A lot of the portion cuts of frozen seafood that you get in the store say "Product of china", even if it says "wild Alaskan salmon". Why? Because it's cheaper to catch the fish in Alaska, slowboat it to Asia, process it over there, and send it back to be sold in the United States. Doesn't mean the fish is bad, or mistreated, but there are also sustainable options that are caught and processed in the United States.
THis law has been Mandatory for all retail operations since 2008. If someone asks you, you must know. Wholesale operations are required to let the retailers know exactly where their product comes from.
With that said, Don is a standup guy. I've gotten stuff from the counter at the market a few times, and they're great about educating the customer about the reality of what it means to have a fresh cut of meat. It always tastes great, and to Don, I say thank you for being upfront about it and educating your staff. Let's hope that more butchers follow your lead. You've earned some business here.
http://www.youtube.com/watch?v=gDW_Hj2K0…
Form is online at https://fortress.wa.gov/atg/formhandler/…
For instance if he brings in cows from the Nevada, then its probably just adding to the water problems they have there. Greenhouse's might use more energy, but can easily be certified "organic". etc
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By the way, if you Google "Bill the Butcher", a picture of Daniel Day Lewis in "Gangs of New York" will appear at the top of the results page.
A n J on Queen Anne is good too...
There’s No Mystery.
It isn’t easy being green, but for us there is simply no alternative.
It takes a substantial investment and a period of years to get an organic certification and many local farmers and ranchers just cannot afford to pursue this, and that is why we have never stated we are “100 percent certified organic.” In order to ensure our farmers meet our standards, we give them our vendor specification kit. This application requires the farm to demonstrate to us that they do not use hormones, steroids, antibiotics or genetically modified inputs. We formally call their product “Bill the Butcher Natural” and you can review our specifications on the Meat Standards tab at www.billthebutcher.com.
In our marketing, in our signage, on our web site, and in our brochure we have never represented our meat as being “100 percent certified organic.” Instead, we have said “organic and natural, grass fed and local” to best represent our total mix of meaty offerings.
Transparency is of the ultimate importance to us and we are creating a system that allows us to track our meat from the farm to our cases. You will be able to learn not only where our meat comes from and who raises it, but also what the animal ate, how it was harvested and the interesting nuances that nobody has ever attempted to reveal, such as the specific breed/bloodline of the animal. We’ll provide you with information allowing you to pinpoint your ultimate preferences in the quest for your perfect steak. For instance, you will be able to discern the difference between Natural Short Horn Brahmin beef raised and finished on grass vs. Organic Limousin beef raised on grass and finished on organic grain.
In a mere 9 months, we’ve formed a new supply chain of local and conscientious ranchers and farmers who raise and produce healthy and safe food. We will start showcasing our ranchers and farmers, those who agree to be featured, next week. As you may already know our meat and poultry comes from Snohomish County, King County, Anacortes, Lopez Island, Spanaway, Duvall, Arlington and Mt. Vernon in Washington , and from Wyoming, Idaho and Montana. This mix is constantly changing and growing as we add new suppliers to our team and we are proud to say that our local roster of farmers is the best of the best. We will always go as close as we can and as far as we have to in order to deliver products of the highest standards.
Our ranchers and farmers and their careful, humane practices have allowed us to open four butcher shops in Woodinville, Madison Valley, Redmond, and Laurelhurst. Each shop has been outfitted and furnished almost entirely from renewed, reused or recycled materials.
We’ve hired a talented group of executive chefs, culinarians and butchers who are all dedicated to sustainability. In the process, we have created over 30 local jobs. We’ve also spent more than $300,000 buying organic and natural, grass fed meats, local chickens and wild fish from people who believe as we do – that the only meat to eat should come from progressive producers who practice better and more humane ways to raise animals in support of human and environmental health.
Our business is just getting started, and we have had some growing pains that are being addressed with an internal training program to ensure accuracy at every level in the shops. But our mission is crystal clear: to bring the butcher shop back to the neighborhood, with clean, environmentally healthy meats brought to you directly from local farmers and ranchers.
It is not easy to be the change agent of a cause this important, but we ask that you continue to support our efforts and assure you that we are going to change our corner of the world “one steak at a time."
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I just recently saw an ad for a pesticide (for pets) company touting its organic model, and showing people picking flowers out of fields to make flea shampoos. What they neglected to say was that this is the way pyrethrin pesticides have been made for years. Chemicals have all been derived from plant or animal sources at some point. Just show the plant source of your chemical, and you can market anything as "natural". The terms organic and natural are slowly being rendered meaningless by their own popularity.
Best shop hands down!
And it seems they're using the terms "natural" and "organic" interchangeably, which you can't do. "organic" is a certification, "natural" used as a sales pitch to get people to buy more of your product., AFAIK, there is no organization that certifies whether something is "natural" or not
To think you can change the world with a steak is a mistake. Love and compassion for our food should also go to our fellow humans.
I am glad to see that a paper would be so honest. I have over 30 years in the meat industry and Bill the BS'r is bad for our industry. To call these people meatcutters is insulting to say the least. I went to his store in Redmond. He had pork displayed above his beef. Do they have a health card. The open bottle of booze is a violation of state law.Can you say L&I. Boycot BS and his little dog too.
Keep up the good work!
"In the future" when the "product lines are secure" and we see the "full disclose", THEN I will shop there.
Meanwhile, I am sticking with Fisher's Meat in Issauquah. Not organic, but the quality and professional service and skill are outstanding, and at least I am giving my money to a local company, not a giant food conglomerate.
While great product Bavarian makes no claims to be organic either.
This thinking is the heart of what's wrong with our economy. Marketing and profits mean everything and actual product quality means next to nothing. This has to stop. This is hurting America.
Really? Did we drop a zero somewhere?

















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