If you’ve been trying to buy tickets to HUMP! this morning, you’re probably getting a bit frustrated. The servers have been having a hard time keeping up with demand, but we’re getting things back up and running normally as quickly as possible.

Thanks for your patience.

Anthony Hecht is The Stranger's Chief Technology Officer. He owns no monkeys.

12 replies on “HUMP! Tickets Update”

  1. This is ridiculous. I’d like to go on my lunch break, but I don’t want it to miraculously start working and sell out while I’m AFK.

  2. That was annoying as being slapped in the face by 100 ugly people. You really should bend your server admin over Dans knee and show it as the opening scene this year to make it up to everyone.

  3. When it says “Nothing is in your cart” instead of letting you choose how many tickets you purchase, does that mean that time’s showing is sold out?

  4. god dammit, Thanks making me waste my entire day trying to buy tickets. complete fail whale

    cue new found respect for the evil ticketmaster empire and their actual competence for doing basic internet commerce.

    (you guys are secretly working for ticketmaster aren’t you?)

  5. It’s timed out on me a number of times when I submit my payment info – I do hope I don’t end up with eleventy-bazillion charges when I just want 2 tickets. @5, no, I saw that message earlier, and the show I was trying to purchase isn’t sold out. Ugh, this sucks.

  6. If you get the error about an empty shopping cart, try editing the url of the page to include the number of tickets (i.e. change the “unknown” at the very end of the url to a number).

    That did the trick for me.

  7. WHAT A ROYAL WASTE OF TIME. It only took refreshing the damn page like every 10 minutes between 10:01am and 4:25pm and I finally got ’em… I think I only worked this hard for concert tickets when I was 19. Probably would be a good idea to spend some of those advertising/marketing dollars in beefing up the servers (or whatever the hell you had to do) so this wouldn’t be such a fucking stupid and annoying experience.

  8. Next time host it on a different server and write tighter code.

    Sheesh – it’s like you guys are working at Microsoft or something ….

Comments are closed.