An acidly funny black comedy from Chile, The Maid is about a live-in housekeeper for a wealthy Santiago family who becomes a raging passive-aggressive sociopath when her employers bring in extra help. What might have been a condescending social-issue drama about oppressed servants or a shrill send-up of the ruling class instead becomes a carefully etched character study: With her troll-like physique, lipless grimace, and frumpy curls, Catalina Saavedra's ferociously territorial cleaning lady is an indelible creation—pathetic and vindictive, but never entirely ridiculous. (See Movie Times: