Last week, I put my name on the National Do Not Call Registry, opted out of junk-mail delivery, and told the yellow pages to piss off. It took about 30 minutes.
Will it work? Last year, Seattle City Council member Mike O’Brien told the yellow pages and SuperMedia to stop delivering to his home, only to be rewarded with a new phone-book delivery six weeks later. At the time, the companies that maintained those opt-out lists were the same ones that delivered the phone books, so they had a financial incentive to keep delivering ads we don’t want. And let’s be real: The yellow pages isn’t a convenient digest of phone numbers, it’s a doorstop made of ads.
Fortunately, stopping phone-book delivery is more effective now. Back in October, the city council passed an ordinance to create a registry for Seattle residents to opt out, the first city-run registry in the United Statesโit went live on May 5. During the first 12 hours, 8,800 households opted out of 59,600 phone books. That’s barely a dent in the two million books delivered each year in Seattle, but that was only the first 12 hours.
“What’s different about the city’s site is that it’s actually enforceable,” says O’Brien, the ordinance’s sponsor. The city will fine companies up to $125 for every phone book sent in violation of the list.
So I put my name on that list and several other centralized registries to stop advertisements I don’t want. Here’s how you can do the same thing.
Phone Books
First, get online (if you can take this first step, it’s particularly obvious why phone books are obsolete). Go to www.catalogchoice.org. After entering your zip code, the site generates a list of all of the phone books you’re “eligible” forโmine turned up six. Then cancel all of them. There’s a 30-day turnaround from the date you opt out and when the phone-book companies are notified. So if you want to preempt Dex’s June delivery, take action by May 16.
Unsurprisingly, the companies aren’t happy about this. They tried to stall the city’s registry with a lawsuit back in December and filed for an injunction to freeze the registry the day it went live. But a federal judge ruled on May 9 that the phone-book companies “failed to demonstrate that a preliminary injunction is in the public interest.”
O’Brien remains unrepentant as the lawsuit proceeds (the publishers contend that leaving phone books on your doorstep is a free-speech right). “We estimate that the city spends $300,000 a year recycling phone books,” O’Brien says. “We don’t let people come dump garbage on your front porch.”
Telemarketers
When my grandfather Jack gets calls from telemarketers, he talks over them real loud in his old-school New England drawl about his melanoma or how the other “inmates” at the assisted-living facility are trying to escape. This is a fail-safe way to get a telemarketer to hang up on you, it turns out. But not all of us can be verbose curmudgeons, so we must register with the National Do Not Call Registry, a list run by the Federal Trade Commission. You can register cell phones and landlines at www.donotcall.gov or 888-382-1222 (call from the phone number you want registered). Most telemarketing calls will stop within a month.
Junk Mail
To opt out of junk mail, you’re dealing with so-called direct marketing companies, which target you for insurance and credit card offers. To opt out of these, the Federal Trade Commission gives you two options: You can opt out for five years by either calling 888-5-OPT-OUT or filling out a quick form at www.optoutprescreen.com. To opt out forever, you have to print and fill out an additional form and send it in.
For other junk mailโsuch as tanning salon coupons, sweepstakes offers, trial memberships, cheese of the month clubs, etc.โyou’re dealing with the Direct Marketing Association’s Mail Preference Service. To opt out for five years, you can register at www.dmachoice.org. The FTC says that doing this will reduce “most” of the junk mail you get, but companies that don’t use the Mail Preference Service can still send you unsolicited mail.
Phone Hell
Unless you pine for some time in a phone maze, or you enjoy assurances that “your call is important to us,” recited in steady, cheapening repetition, you don’t want to be stuck in phone hell. When in a phone tree, madly pressing zero to reach an operator doesn’t always work. A better solution is visiting www.gethuman.com, which compiles specialized instructions for navigating Byzantine phone trees. And www.lucyphone.com helps you in a different wayโon the website, you type in the number you want to call, followed by your own number. Lucyphone then waits on hold for you and calls you back when someone has picked up your call. It’s free, and also downloadable as a smartphone app.
Street Canvassers, Girl Scouts, ยญand LaRouchies
I love Planned Parenthood, okay? I love it. But I don’t love being accosted by canvassers for Planned Parenthood in front of Westlake Center who want me to sign over credit card information. And then there’s WashPIRG, the ACLU, and those people who save children. Your first line of defense is to keep walking. Be prepared to say “no” at least three times (as you briskly maintain course), and don’t give some lame excuse. This will just get you into a conversation.
Sometimes you’re stuck waiting to cross the street next to a table of volunteers. When you see Girl Scouts, try crying “Vegan!” as a defense (if you are okay with lying to children). Finally, if you see the Lyndon LaRouche for President people (the ones with posters of Obama wearing a Hitler mustache), do not make eye contact. Those people are certifiably evil. Maybe if you’re feeling generous, give ’em a phone book. ![]()

How do you stop the grocery store chains from sending you the weekly deals? I never shop with them and I swear my mailbox is full several times a week from Safeway, QFC, Thriftway, and Metropolitan Market. Grrr!
I am very confused by this site. I can’t tell whether I have unlisted myself or not. It keeps saying I have to make a donation. There is no screen that says you’ve resolved the issue. I just signed up but it makes no sense..
If you’re in the UK, you can achieve the same effect by registering at the Mail Preference Service and the Telephone Preference Service (http://www.mpsonline.org.uk/mpsr/). We signed up and found it very effective, particularly where phone calls were concerned.
I found the bit about telemarketing rude. Yes it’s true that there is a National Do Not Call regresty (and in fact there are two one for sales calls and one for non-profit fundraising that are seperate), and if you do not want these call please put your name on the list. I have worked in telefundraising for close to 5 years, and I promise you that we want to be calling you JUST as much as you want the call. It’s a job that pays the bills, not a malicious effort to ruin your dinner (besides how the hell am I supposed to know when your eating dinner?!?). IF by chance you do get unwanted calls (which we all do and hey, thats ok) don’t ignore us for months and thern suddenly pick up and scream that we call you all the time and “I HAVE NO MONEY!!! HOW DARE YOU CALL ME WHILE IM BUSY!!!!!” If you don’t want the calls politly pick up when you see us calling and let us know that unfortnatly you are not interested, and we will be nice and say “thankyou for your time, have a lovely evening”. If you dont awnser we will keep calling you. Thats just how things work. Don’t just get all high and mighty and assume we are whats wrong with this world. it takes you to get on my list, but it takes two to get off. And one more thing : Don’t teach your kids to lie to me! What does that say to them when you tell them to lie to me EVERYTIME I CALL?!?! I can even hear you in the background sometimes telling them what to say, bad form.
~Your friendly local Telefundraiser
I found the bit about telemarketing rude. Yes it’s true that there is a National Do Not Call regresty (and in fact there are two one for sales calls and one for non-profit fundraising that are seperate), and if you do not want these call please put your name on the list. I have worked in telefundraising for close to 5 years, and I promise you that we want to be calling you JUST as much as you want the call. It’s a job that pays the bills, not a malicious effort to ruin your dinner (besides how the hell am I supposed to know when your eating dinner?!?). IF by chance you do get unwanted calls (which we all do and hey, thats ok) don’t ignore us for months and thern suddenly pick up and scream that we call you all the time and “I HAVE NO MONEY!!! HOW DARE YOU CALL ME WHILE IM BUSY!!!!!” If you don’t want the calls politly pick up when you see us calling and let us know that unfortnatly you are not interested, and we will be nice and say “thankyou for your time, have a lovely evening”. If you dont awnser we will keep calling you. Thats just how things work. Don’t just get all high and mighty and assume we are whats wrong with this world. it takes you to get on my list, but it takes two to get off. And one more thing : Don’t teach your kids to lie to me! What does that say to them when you tell them to lie to me EVERYTIME I CALL?!?! I can even hear you in the background sometimes telling them what to say, bad form.
~Your friendly local Telefundraiser
If you don’t want people to be rude to you, you could just not be a telemarketer. If you expected anything else when you got the job then you’re a very silly and foolish person.
hey telepunk. get a real job. its not your right to harrass people at home.
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Put something on your mailbox saying “No unsolicited mail, advertisements, please.” Sometimes it helps.
I don’t think that approach will stop junk mail. Many people get tons of charity solicitations, once they donate to any disease charity etc. There is a whole industry around this. Their address will be sold on lists and the letters will never stop.
Great article. Thanks for sharing.
@4,
You’ve been a telemarketer for five years? Clearly, you’re a glutton for punishment, or a sociopath who doesn’t care that everyone hates you. In either case, you deserve what you get.