Well, at least Dex One (the biggest yellow pages publisher in Seattle) does. I feel all warm and fuzzy. Remember that little saga I had with unwanted yellow pages from SuperMedia lying outside my house last week (and still is)? Well Dex read that post (although I would have been happier if SuperMedia had) and sent me an email saying they would make sure I was actually on their opt-out list if I emailed them back my address.

Guys, the important thing to take away from this email is: the next Dex delivery date is June, so if you don’t want to be bombarded with these yellow-bellied beasts, opt out here NOW!

Jump for the letter

From: Stonecipher, Maggie
Date: Fri, Jan 21, 2011 at 10:48 AM
Subject: Follow-up

Hi Riya,

I want to thank you for reaching out to Dex for an interview last week, but I also want to follow up on information I read on one of your blog posts.

You mentioned that you signed up for Dex’s opt-out program but still received a directory, so I thought I’d contact you directly rather than post a comment since I need to ask you for information about your address in order to check our database and make sure you no longer receive unwanted directories from Dex.

Dex wants to have the highest success rate possible when honoring opt-out requests — we really don’t want to deliver directories that are not wanted – so we’d appreciate it if we could capture from you in a return email the information we ask for at www.selectyourdex.com: first and last name, address including street, city, state and ZIP, phone and email address. (Any information you provide is covered by our privacy policy http://www.dexknows.com/info/privacy_policy.asp.)

The next Dex delivery in Seattle is in June, so we still have a while before we approach the 60-day advance notice cutoff point, but we hope to hear from you soon!

Thanks,
m
Maggie Stonecipher
AVP — Dex Print & Delivery Services

Of course, I wrote back to Maggie immediately, asking her if I could use one address to block delivery to all the other units in my complex indefinitely. I can’t. Each resident has to opt out individually. Dammit!

10 replies on “The Yellow Pages Folks Want To Be My Friend!”

  1. Great, you have to give them your name and address to opt-out and then this, in their privacy policy:

    Information Sharing with Affiliated Companies: We may share your personally identifiable information with other companies in the Dex One family, business partners and network partners….

    So yeah, you don’t get your 5 lbs of extra trash all at once, instead you get 10 lbs of catalogs, credit card offers, and other junk little by little throughout the year.

    Bastards.

  2. The Dex people are saints compared to the unholy scum at Verizon. Even people who love their phone books hate the Verizon books, which have very little information in them, and are unfailingly delivered by chain-smoking late-stage alcoholics or terrified illegal immigrants chucking the bags of books at your porch from the back of a slow-moving, rickety van some fifty yards away.

  6. @4 Who you gonna call after an EMP blast? All the cell phones will be fried and I doubt the landline switches will fare much better.
    In the unlikely event of an EMP, I will apologize and walk over to your place for a dramatic phone book reading.

    …meanwhile in the real world… My whole neighborhood is littered with rotting phone books for the past two weeks.

  7. Again, I love the irony in that the Stranger is rallying against an organization that distributes tons and tons of unwanted, ad-supported paper all over the city.

  9. @7: “Again, I love the irony in that the Stranger is rallying against an organization that distributes tons and tons of unwanted, ad-supported paper all over the city. “

    People actually read The Stranger, you git. Nobody fucking uses this trash.

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