Cheat.

Did Citi set up its “homeowner helper” site to comply with Obama’s mortgage assistance programs, but then not actually attach it to any humans that will help homeowners? After inputting his info on the site, Citi told reader CoarseLive to schedule an appointment with a representative. No one ever called him. When he tried calling Citi directly, multiple agents told him they had no idea what he was talking about, and they hung up on him, again and again. His story, inside…

I hate you, Citigroup.

Jonathan Golob is an actual doctor.

6 replies on “Well, That’s One Way to be Profitable”

  1. You’d think they would have an interest in actually helping people make payments and keep from defaulting.

    Oh well, what do I know; I don’t run a major financial institution that helped to steer the global economy into a ditch.

  2. If it makes you feel better, their stock is trading at $1.45 (after a 52wk high of $27+). I’m not sure why’d that make anyone feel better though, since it just reminds everyone that shit sucks right now.

  3. Poorly implemented though it is, Citi’s underexecuted program is one of our better shots at keeping mortgages – and the decrease in housing value – off the federal tab. Anything beats rewarding folks for buying houses they couldn’t afford.

  4. Alf. So long as we reward banks for buying securities they couldn’t afford, right?

    Aren’t the geniuses running banks supposed to be smarter than the stupid unwashed masses that bought houses on arms? How are they really different?

  5. Supposedly the stock market rebounded a bit this week because Citi said they were doing well. But mightn’t it be more likely due to the Warren Buffet interview? Who would you believe: Citi about anything or Warren Buffet telling you to get behind Obama’s efforts and pull together?

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