In my role as spokesperson for Dan’s army of Tech Savvy At-Risk Youth™, I have some news about this Savage Love iPhone App to share.

The news is that we’re acutely aware of the crashing issue some of you have been experiencing, and are hard at work on a fix. This issue never came up in our testing (obviously), nor did Apple discover it during their review process. From the reports we’ve seen so far, it seems to only affect 3G hardware (not first generation phones, and not 3GS), which is weird, but there you go.

In better news, we’ve had reports that restarting your iPhone* may fix the problem, at least temporarily. Hopefully this will be enough to give you your Savage Love fix (on the go!) until the bug fix release is out.

Sorry for the troubles, and thanks for your patience.

* Don’t know how to restart your iPhone? It’s easy! Hold down the Sleep/Wake button (the one on the upper right edge of your phone) until you see the “slide to power off” message. Then slide the red slider to turn off your phone. Once it’s off, hold the Sleep/Wake button again for a second or so to turn it back on.

Anthony Hecht is The Stranger's Chief Technology Officer. He owns no monkeys.

20 replies on “Re: The Savage Love iPhone App”

  1. It is possible to crash your iPhone even worse than that; if it’s completely frozen, you can do a hard reboot by holding down the sleep button and the…uh….other button? for a little while and it’ll reboot.

  2. The Stranger’s “let do bong rips and tell Dan that we are working, he won’t know since he is at havana’s” testing department.

  3. Could come from people gazing at your app, rubbing their fingers on the icon longingly for hours on end.

    Pszts..fizzle…bye bye iPhone/Pad.

  4. “To fix the problem, try turning your computer off, then turning it back on again”

    Funny, that’s exactly the same thing microsoft always tells people to try.

  5. Could you guys possibly enable a way to skip through the podcasts. a la the This American Life app? As it is, if I am halfway through a podcast and have to quit out of the App, I am stuck starting at the beginning again…

Comments are closed.